Employment Type : Full-Time
Company description: ClearCourse Job description: 1st Line Implementation Support - Full-Time, Office-Based Role in Waterlooville Location: Waterlooville (Office-Based, No Hybrid or Remote Working) Company: ClearCourse (Swan Retail) Hours: Full-Time - 37.5 hours per week (Includes Weekend and Bank Holiday Rotas) Are you an IT-savvy professional with strong customer service skills? Do you thrive in a fast-paced environment where you can troublesh...
Employment Type : Full-Time
We’re growing and want you to be a part of our journey. 1st Line Engineer As a 1st Line Engineer you will be the initial point of contact for technical support within our organisation. You will play a critical role in ensuring the smooth operation of our cloud-based IT infrastructure, providing excellent customer service, and resolving technical issues efficiently. Your work will involve supporting a range of Microsoft and Azure services, ensuri...
Employment Type : Full-Time
We’re growing and want you to be a part of our journey. 1st Line Engineer As a 1st Line Engineer you will be the initial point of contact for technical support within our organisation. You will play a critical role in ensuring the smooth operation of our cloud-based IT infrastructure, providing excellent customer service, and resolving technical issues efficiently. Your work will involve supporting a range of Microsoft and Azure services, ensuri...
Employment Type : Full-Time
As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and...
Employment Type : Full-Time
National IT have an exciting opportunity for a talented IT Professional to join the Team. The role will support delivery through the project phases of a large scale warehouse automation project, and then transition to the onsite software and hardware support for the site. It will be demanding, challenging and fast-paced, but if candidates are ready to apply themselves and keep improving, it will be hugely rewarding, too. The ideal candidate must...
Employment Type : Full-Time
We are seeking a skilled and dedicated 3rd Line Support Engineer to join our dynamic IT support team. In this role, you will be a key escalation point for technical assistance, working with customers to resolve complex issues that 1st and 2nd line support teams are unable to handle. You will be responsible for maintaining and enhancing our customers' IT infrastructure and services, including regular patching, software updates, and documentation....
Employment Type : Full-Time
About the job: Solution Consultants ICT Limited are a growing IT managed service provider (MSP) who support over 300 clients with their IT & Telecoms services, along with providing guidance, consultancy and IT project support. We have a great opportunity for the right individual to join our growing IT support team as a 1ST Line support executive who is currently looking for an apprenticeship. Reporting to our IT Manager, you will be working ...
Employment Type : Full-Time
Role: 1st Line Support Location: Crawley Hours: Monday - Friday, 9:00am - 5:30pm Pay: 24,000 per annum An excellent opportunity has arisen for a 1st Line Support to join one of our longstanding clients, an excellent business in Crawley. The Requirements: Minimum of five GCSEs (or equivalent) at Grade C or above. Strong communication skills, particularly in handling client support calls. Ability to analyse complex information and manage tasks eff...
Employment Type : Full-Time
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vis...
Employment Type : Full-Time
1st Line Support Northampton Monday – Friday 9am-5pm 25,000 We have partnered with an award-winning digital legal solutions provider, who due to continued business growth are looking for a support desk analyst to join their team. The ideal individual will have experience in working ticket queues, SLA’s, and a strong focus on customer experience. If you have the desire to work for a friendly team and have a genuine passion for techno...