2nd line service desk analyst Jobs - 65

South Wales Police - Bridgend

Employment Type : Full-Time

Job Title: ICT Database Analyst Location : South Wales Police Headquarters, Bridgend, Wales Salary : 35,526 - 40,893 p/a Job Type: Full time / Contract (2-year Fixed Term Contract) About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to sup...

The Portfolio Group - M44FB

Employment Type : Full-Time

We're looking for an experienced 2nd Line Service Desk Analyst to join our clients team in Manchester. In this role, you will provide technical support, troubleshoot complex IT issues, and act as a key escalation point for the service desk. Key Responsibilities: * Act as a point of escalation for advanced technical issues. * Support and mentor 1st Line Analysts with troubleshooting and customer service. * Investigate and resolve complex IT probl...


In Technology Group Limited - Newcastle Upon Tyne

Employment Type : Full-Time

Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and customer-focused service. This is an excellent opportunity for a driven 2nd Line IT Engineer to join a growing team where every day bring...

In Technology Group Limited - Glasgow

Employment Type : Full-Time

Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and customer-focused service. This is an excellent opportunity for a driven 2nd Line IT Engineer to join a growing team where every day bring...

Grafton Recruitment - Cheltenham

Employment Type : Full-Time

A fantastic opportunity working for a leading Gloucestershire employer. The Service Desk Analyst serves as the first point of contact for users seeking technical assistance providing 1st and 2nd line support within a busy team. This role involves troubleshooting hardware and software issues, providing excellent customer service, and ensuring timely resolution of enquires. The ideal candidate will be a proactive problem solver with strong communi...

Pure Resourcing Solutions - IP30HH

Employment Type : Full-Time

2nd Line Support Analyst A fantastic opportunity for a dedicated and passionate 2nd Line Support Analyst to join a growing technical team in Ipswich. In this role, you will be responsible for providing support and resolving IT Service Desk issues. Primarily a second-line role, you will be a key point of contact for end-users, ensuring that issues are addressed with the appropriate priority and attention. Key Responsibilities: Providing second-li...

Akkodis - Leeds

Employment Type : Full-Time

Service Desk Analyst c. 32,000 Leeds, 4x a week on site Permanent Role Overview: I'm working with a Leeds based organisation who are looking for an experienced Service Desk Analyst who will be providing 2nd line support to users, dealing with desktop, software, and printer issues. Main Responsibilities: Providing operational support to users via the IT Helpdesk Assisting users via email, phone, or in person, reacting to support queries Support t...

Henderson Scott - NW17AW

Employment Type : Full-Time

Service Desk Analyst Location: London Hybrid Working Salary: 30,000 per annum Annual Leave: 30 days Bank Holidays Working Hours: 35 hours per week Pension Contribution: Up to 10% No sponsorship available. My client of 6 years is hiring for a Service Desk Analyst to work across a large Infrastructure Environment. Why Join? Learning & Development: My client offers funded certifications and clearly defined career pathways to help you progress. ...

Sanderson - BS161EJ

Employment Type : Full-Time

2nd Line Support Analyst Stoke Gifford - Predominantly on-site 12 month rolling FTC Up to 33,000/annum Must be eligible for UK MoD Security Clearance Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. They are looking for someone with 3 years experience in a relevant role (1st line is fine) so join as a 2nd Line Support Analyst on a 12 month rolling FTC. You should have a ...

In Technology Group Limited - Derby

Employment Type : Full-Time

Job Title: Senior Service Desk Analyst Location: Derby Salary: 35,000 About the Role: Our client, a leader in IT services, is seeking a Senior Service Desk Analyst to join their Birmingham-based team. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently. The ideal candidate will have strong technical expertise in troubl...