Employment Type : Full-Time
Complaints Investigator Location: Remote ( We can only consider candidates with the right to work in the UK at this time) Working Hours: Full Time (Monday - Friday 09:00 - 17:30) Salary: Up to 27,000 25 days holiday and a fantastic range of benefits which can be found HERE About Us At Kensington Mortgages, we've been leading the way in providing specialist mortgage solutions for over 25 years. We're dedicated to offering people a chance to secur...
Employment Type : Full-Time
Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. You will be expected to provide excellent customer service when interacting w...
Employment Type : Full-Time
We are looking for a Complaints Investigator who is passionate about finding fair outcomes for customers. You will be loading the complaint onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter. You will be joining a welcoming team within a motor finance company in Bracknell where you will have a...
Employment Type : Full-Time
Our mission is simple… to help the world Love Mondays. Every week, thousands of people across the UK start a new job – and it’s our job to help them get there. REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. Complaints Investigator Location: Fareham / Waterlooville / Winchester Job Type: Temporary (2-3 months), Full-time Salary: 18.41 per hour PAYE Hybrid Working Arrangements Available We are...
Employment Type : Full-Time
We are currently recruiting for Contingent Investigators - Motor Finance Commission . You will be required to attend our London office (Harbour Exchange, Canary Wharf) for the first two days of this assignment. After this, the assignment will be home-based for the duration of the assignment - which is 12 months - and must be carried out from the UK - for the purposes of the assignment, the UK is defined as England, Scotland, Wales and Northern I...
Employment Type : Full-Time
Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills is required to join the Complaints Division team of a housing association. SALARY: 53,256 - 56,000 pro rata (DOE) Generous Benefits (see below) LOCATION: Hybrid working - partly from the office in Ealing (...
Employment Type : Full-Time
Job Title: Complex Complaints Officer Location: London Start Date: ASAP Contract Type: Temporary Weekly Hours: 36 hours per week Job Purpose The Complex Complaints Officer plays a vital role in delivering a high-quality complaints service, handling complex and multi-faceted cases across multiple service areas. You will be responsible for investigating and resolving complaints, ensuring compliance with policies and regulations, and restoring cust...
Employment Type : Full-Time
Our mission is simple… to help the world Love Mondays. Every week, thousands of people across the UK start a new job – and it’s our job to help them get there. REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. Complaints Investigator Location: Fareham / Waterlooville / Winchester Job Type: Temporary (2-3 months), Full-time Salary: 18.41 per hour PAYE Hybrid Working Arrangements Available We are...
Employment Type : Full-Time
We are currently recruiting for General Banking Contingent Investigators . This assignment will be home-based for the duration of the assignment - which is 12 months - and must be carried out from the UK - for the purposes of the assignment, the UK is defined as England, Scotland, Wales and Northern Ireland. It will pay a starting rate of 210 per day (Umbrella) - increasing to 260 after accreditation - to join our client, the Financial Ombudsman...
Employment Type : Full-Time
RSR are currently recruiting for an experienced Investigator to work as a PSD (Professional Standards Department) Complaint Resolution Investigator on a full-time contract. The role is based across Fareham, Waterlooville and Winchester in Hampshire. The role is paying 18.41p per hour (PAYE) and is subject to successful national security checks. Job profile: To assist PSD in the timely and effective management of complaints and alleged misconduct...