Employment Type : Full-Time
Job Title: Complaints Handler Contract Type : permanent Salary : 37,070 per annum Working Hours : 35 hours per week Working Pattern : Monday to Friday Location : London / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even i...
Employment Type : Full-Time
Regulated Complaints Specialist Salary circa 35,000pa depending on experience Hybrid working pattern, based up to three days a week at our Milton Keynes office Drive exceptional customer experiences with world-class brands. The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. Acting as a key point of contact, the role involves invest...
Employment Type : Full-Time
We are seeking a dedicated and empathetic Complaints Handler to join our existing team and manage customer complaints effectively and efficiently. The Complaints Handler will be responsible for investigating customer complaints in a timely and professional manner, ensuring a high level of customer satisfaction and retention. Along with Outbound calls to our customers regarding their existing complaint to discuss findings and come to a resolution...
Employment Type : Full-Time
Location: GlasgowWork Schedule: 35 hours a week (5 days with flexible shifts throughout the week)Salary - 25,000 Our client is a leading provider of specialist finance solutions in the UK motor finance market. They work with prominent franchised and independent dealers, as well as leading specialist intermediaries. They challenge the traditional approach in the sector by offering uniquely flexible and agile solutions to meet the rapidly changing...
Employment Type : Full-Time
Our client, a global leader within the financial services industry, is currently recruiting for a Complaints Handler to join their team in Ipswich. This is a fantastic opportunity to join a company that pride themselves on providing a dedicated and trusted service to their clients. The main focus of the role will be to resolve complaints in line with the company’s complaint handling policy. You will deal with all complaints professionally and pr...
Employment Type : Full-Time
Complaints Handler As a Complaints Handler, you'll play a key role in supporting customers through challenging situations, working to provide fair, timely and effective resolutions, in alliance with FCA guidelines. Your Responsibilities: Deliver high-quality complaint resolution while ensuring fair outcomes for customers Keep customers informed and engaged throughout the process Work closely with internal teams to resolve issues efficiently Stay...
Employment Type : Full-Time
Looking for a Complaints Handler to join a leading Maintenance Contractor based in West Lancashire Offering a competitive salary of up to 30,000 benefits Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Be responsible for taking ownership and managing complaints through to resolution in line with policy Ensuring agreed targets are deli...
Employment Type : Full-Time
Portuguese Speaking Complaints Handler Location Altrincham (Hybrid: 2 days in office, 3 days remote) Salary 27,500 per annum Department Customer Service Role Overview Are you passionate about delivering exceptional customer service? We are looking for a Customer Complaints Agent to join a thriving customer support team. In this role, you will manage customer complaints, ensuring resolutions are reached efficiently and professionally, all while m...
Employment Type : Full-Time
Kenneth Brian Associates are working with a prestigious employer based in Epsom, who are seeking an experienced Complaints Handler to join their team. The company are a Financial Services provider, so they are ideally looking for someone with experience within a regulated environment. Specific responsibilities of the role will include: Handling customer complaints in a timely manner in line with FCA regulations Ensuring satisfactory customer out...
Employment Type : Full-Time
Are you ready to take on an exciting lead role within our Data and Change team? Are you passionate about delivering exceptional customer service? As a Customer Complaint Handler , you'll be at the heart of our mission to ensure a fair and impartial complaints investigation process for our valued customers. You'll be the go-to person for our complainants, leading and coordinating investigations and responses, while keeping them informed every ste...