Employment Type : Full-Time
Location : Manchester, UK - hybrid Division : Fan Support Line Manager: Head of UK/IE Contract Terms: Permanent, 40 hours per week THE TEAM The Fan Support team at Ticketmaster care passionately about our fan’s interactions across our Marketplace, none more so than the interactions with our customer support teams. And as the world’s leading ticketing company, we are committed to setting the standard for a great fan experience by delivering excep...
Employment Type : Full-Time
ARE YOU THE ONE? With all the exciting new technology we have on the horizon, we are looking for a pro-active, engaging, and confident Event Manager to join our team on our Contact Centre Roadshow activation. You will be the essential link between our products and Contact Centre advisors, providing a best-in-class experience from start to finish.You’ll create excitement and a buzz around our products by sharing your expert knowledge, boosting br...
Employment Type : Full-Time
Contact Centre Advisor Location: Elland Contract: Full-time, Permanent Working Model: Hybrid – 3 days on-site Salary: 23,400 At Calor , we don’t just provide energy—we provide exceptional service. Our Contact Centre is at the heart of this mission, and we’re looking for enthusiastic individuals to join our team. As a Contact Centre Advisor , you’ll do more than just answer calls—you’ll play a key role in shaping the experience of every customer....
Employment Type : Full-Time
Centre Manager York Full Time / Fixed Term (6 months) Start Date: 1st March 2025 Accommodation and full board provided Are you looking to advance your career while gaining valuable exposure to international business? Would you like to spend summer honing your management skills, while working with staff and students from around the world? As Centre Manager with EF Education First, you’ll take on real responsibility, oversee diverse teams, and pla...
Employment Type : Full-Time
Job Title: Operations Centre Manager (OCM) Department: Operations Financial Services Management Responsibility for: Assistant Operations Centre Manager (AOCM) Travel Required : Yes / Infrequent Reports to : Director of Operations Location: Glasgow-Cuprum Contract Type: Full Time - Permanent Grade: TBC Job Summary / Overview Operations Centre Manager (OCM) is the leader of their staff, premises, operation and their relationship with the Clients a...
Employment Type : Full-Time
Contact Centre Manager 32000 to 36800 Permanent Position Full Time 40 hours per week Must be flexible and able to cover weekends when required Our client are looking for an experience Contact centre manager. You would be responsible for managing a team of collectors, in all aspects of their job. Monitoring and setting revenue targets, daily, weekly, and monthly. Lead and motivate you teams and provide coaching Liaise with other departments when ...
Employment Type : Full-Time
We are looking for an experienced and dynamic Contact Centre Manager to join our team. In this role, you will lead and manage a team of collectors, ensuring their performance and development while meeting key performance indicators (KPIs) and business objectives. You will motivate, coach, and manage your team to deliver exceptional customer service, meet revenue targets, and drive operational success. Contact Centre Manager Key Responsibilities:...
Employment Type : Full-Time
We are seeking an accomplished Contact Centre Transformation Manager to orchestrate a comprehensive revamp of our clients customer service operations. This individual will lead the transformation of a busy 100 FTE contact centre, ensuring it becomes a beacon of excellence within the public sector. Client Details Do you thrive on translating customer insight into actionable strategies and influencing decisions at the highest level? Are you skille...
Employment Type : Full-Time
Customer Services Manager Pembrook Resourcing currently have an exciting role for a Customer Services Manager with one of our clients, A well renowned dealership group within the area! Summary The Customer Services Manager will lead, inspire, develop and grow the Call Centre ensuring they, and the department, reach their full potential. Our Call Centre manages all inbound calls for the business, facilitates inbound requests and outbound prospect...
Employment Type : Full-Time
Role: Contact Centre Operations Manager Salary: Up to 55,000 DOE bonus benefits Contract: Permanent, Full-Time Location: West Midlands 100% office based Mon-Fri This is an exciting opportunity for an experienced Contact Centre Operations Manager to join our client on a permanent basis. Ideally you will be from a background of understand vulnerable customers. Leading a contact centre team of up to 200FTE Are you passionate about developing your t...