contact centre operations manager Jobs - 145
Operations Manager Contact Centre
Cactus Search - Glasgow
Employment Type : Full-Time
We are sourcing a Contact Centre Operations Manager to oversee the operations and performance of the contact centre team. The successful candidate will have strong leadership skills, be strategic in future planning and training for the team and growth of the business and have the ability to deliver exceptional customer experience. What we are looking: Proven experience in Contact Centre Operations Management or in a similar leadership role withi...
Contact Centre Operations Manager
Cactus Search - Bournemouth
Employment Type : Full-Time
We are sourcing a Contact Centre Operations Manager to oversee the operations and performance of a growing contact centre team. The successful candidate will have strong leadership skills, be strategic in future planning and training for the team and growth of the business and have the ability to deliver exceptional customer experience. ** Location - this role is onsite in Bournemouth ** What we are looking: Proven experience in Contact Centre O...
Contact Centre Operations Manager
CCA Recruitment Group - West Midlands (Region)
Employment Type : Full-Time
Role: Contact Centre Operations Manager Salary: Up to 55,000 DOE bonus benefits Contract: Permanent, Full-Time Location: West Midlands 100% office based Mon-Fri This is an exciting opportunity for an experienced Contact Centre Operations Manager to join our client on a permanent basis. Ideally you will be from a background of understand vulnerable customers. Leading a contact centre team of up to 200FTE Are you passionate about developing your t...
IFRS 9 ECL Operations Manager
Virgin Money - London
Employment Type : Full-Time
Business Unit: Finance Salary range: up to circa 66,000 per annum DOE red-hot benefits Location: Hybrid - 1 day per week at one of our local HUBs Contract type : Permanent Live for the weekday. Live a life more Virgin. Our Team Financial Data & Analytics owns many existing data-led production processes and is establishing a centre of excellence to enhance the use of data within Finance. Within the Operations team you'll hel...
Contact Centre Manager
CCP - BH229HU
Employment Type : Full-Time
CCP have been engaged by a brilliant new client in Bournemouth who are looking to recruit a Contact Centre Manager to lead their 200FTE multi-brand contact centre operation, as a result of significant change and transformation. Job Title: Contact Centre Manager Salary: 60,000 - 70,000 (DOE) Bonus: Performance Related (Annual) Location: Bournemouth, Dorset Logistics: Office-Based (Minimum 4-days-a-week) Reports To: Director of Operati...
Head of Customer Experience Centre
Equiniti - B303EP
Employment Type : Full-Time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in ou...
Senior Contact Centre Manager
Michael Page Business Support - Leicester
Employment Type : Full-Time
Reporting directly into the Managing Director, you will drive performance, develop a strong culture, and build an operation that can support continued business growth. You will have five management-level direct reports and be responsible for shaping the future of the contact centre, ensuring it delivers both commercially and operationally. Client Details This is a fast-growing service provider, known for its entrepreneurial approach and ambitiou...
Customer Contact Centre Manager
Pembrook Resourcing - Southampton
Employment Type : Full-Time
Customer Services Manager Pembrook Resourcing currently have an exciting role for a Customer Services Manager with one of our clients, A well renowned dealership group within the area! Summary The Customer Services Manager will lead, inspire, develop and grow the Call Centre ensuring they, and the department, reach their full potential. Our Call Centre manages all inbound calls for the business, facilitates inbound requests and outbound prospect...
Contact Centre Planning Manager
Adecco - Norwich
Employment Type : Full-Time
Join Our Clients Team as a Contact Centre Planning Manager! Are you a skilled planner with a passion for enhancing customer experiences? We are looking for a talented and analytical Contact Centre Planning Manager to join our client's dynamic organisation. You will plan the contact centre's resource requirements to meet customer demand efficiently. By analysing key data, you will develop forecasts and recommend recruitment strategies. Your role ...
Contact Centre Operations Director
CCP - CM81AA
Employment Type : Full-Time
CCP are delighted to have been engaged exclusively by an award-winning business in Essex who are looking to recruit a Contact Centre Operations Director to lead their 150 FTE. multi-channel, 24/7 contact centre operation. Job Title: Contact Centre Operations Director Salary: 65,000 - 85,000 (DOE) Bonus: Performance Related (Annual) Location: Essex Logistics: Office-Based (Minimum 4-days-a-week) Reports To: Board Level This role requires a physic...