contact centre operations manager Jobs - 155
Contact Centre Operations Manager
Anglian Home Improvements - NR66JB
Employment Type : Full-Time
About Us: Join our team at Anglian, where we pride ourselves on delivering exceptional customer service. We are seeking a dedicated and experienced Contact Centre Operations Manager to oversee the daily operations of our National Contact Centre. Purpose of the Role: The purpose of this role is to work alongside the Contact Centre Manager and Head of Contact Centre in the day-to-day running of the National Contact Centre. You will ove...
Assistant Contact Centre Manager
Anglian Home Improvements - Norwich
Employment Type : Full-Time
About Us: Join our team at Anglian, where we pride ourselves on delivering exceptional customer service. We are seeking a dedicated and experienced Assistant Contact Centre Manager to oversee the daily operations of our National Contact Centre. Purpose of the Role: The purpose of this role is to work alongside the Contact Centre Manager and Head of Contact Centre in the day-to-day running of the National Contact Centre. You wil...
Contact Centre Manager
MERJE Ltd - Malaga
Employment Type : Full-Time
Contact Centre Manager Malaga, Spain 60,000 Euros MERJE is seeking a highly motivated Contact Centre Manager for a leading company in the Leisure sector. This role offers an exciting opportunity to lead a dynamic team, drive operational excellence, and shape customer service strategy in Malaga, Spain. The ideal candidate will have proven experience in contact centre management and a passion for delivering exceptional customer experiences. The Co...
Contact Centre Manager
Alma Personnel - Redditch
Employment Type : Full-Time
Alma Personnel are pleased to announce that they will be recruiting on behalf of their Redditch based client (part of a bigger group) for an experienced Contact Centre Manager. Duties and Tasks :- Responsible for the management of a team of collectors and all aspect of their performance, resolving issues as they arise. Lead, motivate and manage collectors both individually and as a team, to achieve set targets, objectives & timetables utilis...
Senior Operations and Administration Co-Ordinator
Study Group UK Ltd - KT27LB
Employment Type : Full-Time
Contract type: Full Time (37.5 hours) - Permanent Location: Kingston upon Thames, Kingston International Study Centre. Salary: 30,000 per annum To be a member of the Centre’s Student Experience Team with accountability for an area of the activities undertaken by the Data and Operations Team for example: a) data management & governance; b) exams, assessments and academic administration; c) compliance: student enrolments, attendance & HR. ...
Senior Operations and Administration Co-Ordinator
Study Group UK Ltd - KT27LB
Employment Type : Full-Time
Contract type: Full Time (37.5 hours) - Permanent Location: Kingston upon Thames, Kingston International Study Centre. Salary: 30,000 per annum To be a member of the Centre’s Student Experience Team with accountability for an area of the activities undertaken by the Data and Operations Team for example: a) data management & governance; b) exams, assessments and academic administration; c) compliance: student enrolments, attendance & HR. ...
Dialler Manager
Connells Group HQ - LU55UL
Employment Type : Full-Time
The Dialler Manager is responsible for overseeing and optimising our outbound dialling systems to ensure maximum efficiency for our 200 staff. This role involves strategic planning, real-time monitoring, troubleshooting technical issues, and collaborating with key stakeholders to enhance campaign performance while ensuring compliance with regulatory requirements. The Dialler Manager plays a crucial role in improving contact rates, agent producti...
Sales Manager
Connells Group HQ - LU55UL
Employment Type : Full-Time
Are you an experienced senior manager with a background in estate agency or contact centre operations, skilled at leading large teams to success? Connells Group is looking for a Senior Manager to lead our Estate Agency Contact Centre team in Dunstable. With a team of around 20 Sales Negotiators under your leadership, you will drive performance, champion exceptional customer service, and contribute to the continued growth of the business. In this...
Customer Relationship Manager
Churchill Group - MK100BA
Employment Type : Full-Time
50,000 - 55,000 per annum plus company car Working in partnership with the National Operations Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our main dual service retail clients working across cleaning and security. The role of Client Relationship Manager will involve field accompaniment to drive the performance of operations and contract support staff. Able to demonstrate a...
Site Manager - Leisure Exchange, Bradford
Savills Management Resources - BD15LD
Employment Type : Full-Time
Purpose of the Role The Site Manager is to ensure the overall smooth running of the centre, including the recruitment and training of all staff whilst maintaining a safe and pleasant environment for our customers through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Collate and check all routine invoices and approve within agreed limits. Issue purchase orders for non-r...