Employment Type : Full-Time
Customer Service Team Leader Location: Southport – 3 days onsite and 2 days from home Hours: Early/late rotation between Monday – Friday 8am-6pm and 1 in 7 Saturdays (9am-2pm) Role Purpose: You will be responsible for leading a high-performing team of Contact Centre Customer Representatives, ensuring they deliver excellent customer service. Accountable for meeting KPI targets in operational performance, sales, and customer satisfaction. Leading ...
Employment Type : Full-Time
Customer Service Team Leader Location: Southport – 3 days onsite and 2 days from home Hours: Early/late rotation between Monday – Friday 8am-6pm and 1 in 7 Saturdays (9am-2pm) The Company: The company specialises in providing comprehensive insurance solutions designed to protect consumers from unexpected financial hardships. They offer a range of products aimed at covering payment obligations, including loans, mortgages, and other financial comm...
Employment Type : Full-Time
Customer Support Team Leader position at Trinity Estates Location – Hybrid/Hemel Hempstead Working Hours – 0900 - 1710 Monday - Friday Salary - Competitive ***PLEASE NOTE THAT THIS IS A NEW POSITION DUE TO EXPANSION OF THE CUSTOMER SUPPORT TEAM*** About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides resid...
Employment Type : Full-Time
The role will be suited to someone who has a passion for learning and development supporting our apprentices from the day they start with the company and throughout their apprenticeship. Hays Travel pride themselves on delivering exceptional customer service therefore we require someone who share the same values and ethos. The successful candidate will be responsible for the training delivery and assessment for a cohort of Retail apprentices wor...
Employment Type : Full-Time
Performance Coach Salary: 32,000 per annum Location: London Please note that this role in on an 8 month FTC As a Performance Coach you will work closely with all frontline Employment Advisors to identify and offer performance improvement support through various one to one and group coaching and mentoring interventions to assist frontline staff to achieve set performance targets. Our Performance Coach will work collaboratively with Business Manag...
Employment Type : Full-Time
Competitive starting salary, followed by regular reviews and increases, as milestones are met. Fully paid training and qualifications Competitive holiday policy 6% employer pension scheme contribution Life Assurance (4 x salary) Single person healthcare Flex benefits scheme Discount scheme Sports and Social groups Overview Are you passionate about customer service? Our Contact Centre is the heart of our business, and we pride ourselves on excell...
Employment Type : Full-Time
Job Description We're seeking a results-driven Team Manager with a knack for process improvement and a strong analytical mindset. The ideal candidate will have a proven track record in leading high-performing, cross-functional teams, using data to drive decisions and optimise workflows. Key Responsibilities: Team Leadership & Development: Lead, coach, and mentor a diverse team of support function professionals, ensuring continuous developmen...
Employment Type : Full-Time
As a Team Leader you will operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performance levels meet and exceed expectations on challenging service lines. Work as key management figures with responsibility for the effective daily operations of their team incl...
Employment Type : Full-Time
Job Description Job Title: Team Leader Location: National Operations Centre, Castle Donington Salary: 26,000- 29,000 dependant on experience. We are looking for an experienced individual to join us as a Team Leader in our National Operations Centre, based in Castle Donington . In this key role, you will be responsible for leading and developing a team of customer service advisors, ensuring exceptional performance and continuous personal growth. ...
Employment Type : Full-Time
Reinstatement Team Leader 15.50 to 17.39 per hour Otterbourne We Do What We Say! That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done! You will be working closely with clients, subcontractors and direct labour force, to plan, organise and support field resources in the day-to-day framework operations across Otterbourne and the surrounding area. The Role: You will be facilitating the delivery...