migrant help Jobs - 7
Team Leader - Migrant Help
Maximus - Leicester
Employment Type : Full-Time
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performance levels meet and exceed expectations on challenging service lines. Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboard...
Customer Service Advisor - Migrant Help
Maximus - Cardiff
Employment Type : Full-Time
1.Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2.Identify and address safeguarding concerns promptly and effectively. 3.Meet customer service standards and performance goals. 4.Respond to difficult and sensitive cases with empathy, patience, and resilience. 5.Deliver information services across multiple channels (telephone, online, email, and live chat). 6.Resolve service us...
Customer Service Advisor- Nights - Migrant Help
Maximus - Cardiff
Employment Type : Full-Time
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user iss...
Customer Service Advisor- Nights - Migrant Help
Maximus - Cardiff
Employment Type : Full-Time
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary • Identify and address safeguarding concerns promptly and effectively • Meet customer service standards and performance goals • Respond to difficult and sensitive cases with empathy, patience, and resilience • Deliver information services across multiple channels (telephone, online, email, and live chat) • Resolve service user issues p...
Contract Administrator
Migrant Help - CT161AT
Employment Type : Full-Time
Migrant Help are currently looking for a Contract Administrator to join their team based in Dover (Hybrid working) . You will join us on a full time, fixed term contract until 22 December 2025. In return, you will receive a competitive salary of 24,603 - Increasing to 27,700 following the successful completion of a 6 months probation period. About us: Migrant Help is a leading charity that has been established f...
Outreach Adviser
Migrant Help - NG23BJ
Employment Type : Full-Time
Migrant Help are currently looking for a Outreach Adviser to join our committed outreach team, homebased (Covering Nottinghamshire and Derbyshire ) on a fixed term contract , there will be a potential for the role to be made permanent or to be extended. In return, you will receive a competitive salary of 28,639 - Increasing to 32,612 following successful completion of a 6 months probation period. About us: Migrant Help is a lead...
Client Adviser
Migrant Help - BT27FF
Employment Type : Full-Time
Migrant Help are currently looking for a Client Adviser to join their team based in Belfast. You will join us on a full-time, 12-month Fixed-term contract (with potential to be extended or made permanent). In return, you will receive a competitive salary of 28,639 increasing to 32,612 following the successful completion of a 6 months probation period (pro rata). About us: Migrant Help is a leading ch...